We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).TSA PreCheck provides low-risk travelers with a smoother experience at the airport security passenger checkpoint. Most reservations will receive confirmation within minutes after payment takes place. When will I get a confirmation of my booking? We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less). You can cancel your reservation through "My Account". How can I change or cancel my reservation? With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.
Your vehicle will be provided and must be returned with a full tank of fuel. This rate includes excess cover and unlimited kilometres. Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car. What kind of insurance is applicable to my car rental? Should you object, you can always cancel your reservation with no obligations attached (at least 48 hours in advance). Should there be any additional costs, our booking department will get in touch with you before issuing the invoice. Only your original passport and driver's license will be accepted - a copy is not sufficient. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you.
This requires the PIN code for your credit card. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. It is very important that your driver's license and credit card are in the same name as the main driver. To pick up your car, you will need your voucher, passport, driver's license and a credit card. What do I need to do when picking up a car? Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.
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